Customer Service

Dedicated Focus

We recognise that our customers are at the heart of our business, so our mission is to work harder to build and maintain a long-term relationship with you and refine our understanding of how this can be achieved.

Customer Service Contacts

We have dedicated regional teams of Customer Service Advisors offering local language support to assist you with any queries that you may have in relation to your contract with us.


At Hansard International we aim to provide a professional and comprehensive customer service, but there may be occasions when you do not get the service that you expect from us.

Hansard Europe

While Hansard Europe Limited is closed to new business, its contractual obligations will be met and all policyholders will continue to receive a high level of service.


Got a question for us?. We have collated the answers to a number of commonly asked questions, but our Customer Service team are on hand should you not find the resolution that you are looking for.

Unit Fund Prices